Policy for processing personal data

Privacy Policy for STAI ApS

At STAI ApS, we take the protection of your personal data seriously. This privacy policy describes how we collect, process and protect your information when you visit our website [stai.dk], shop with us or sign up for our newsletter.

Data controller

STAI ApS
CVR: 37251666
Islands Brygge 77C
Email: info@stai.dk
Telephone: 53 88 28 22

What information do we collect?

We collect and process the following categories of information:

• Contact Information: name, address, telephone number, email.
• Purchase information: order and payment history, delivery information.
• User behavior on the website: IP address, cookies, click behavior (only with consent).
• Newsletter/marketing: email and possibly preference information (only with active consent).

What do we use the information for?

We use your information for the following purposes:

• Implementation of purchase and delivery of products.
• Customer service and support.
• Bookkeeping and compliance with legal requirements.
• Sending newsletters, campaigns and offers (only if you have given consent).
• Analysis and improvement of our website and marketing (only with consent to cookies).

legal basis

The treatment is based on the following:

• Fulfillment of contract (purchase of products).
• Legal obligation (e.g. accounting law).
• Consent (newsletters, cookies).
• Legitimate interest (improving our products and services).

Sharing information

We only share personal information with trusted partners:

• IT and hosting providers.
• Payment providers (Quickpay, MobilePay).
• Freight and logistics companies.
• Marketing platforms (e.g. ActiveCampaign).

We always participate data processing agreements with our partners.

Storage and deletion

• Information regarding purchases is stored for 5 years in accordance with the Danish Accounting Act.
• Newsletter information is deleted when you withdraw your consent or have been inactive for 2 years.
• Cookies are deleted according to current settings (see our cookie policy).

Safety

We protect your information through technical and organizational measures: SSL encryption, access control, backup and data breach monitoring.

Your rights

You have the following rights:

• Insight: find out what information we have about you.
• Right to correction: get incorrect information corrected.
• Deletion: have information deleted (unless we are legally obliged to store it).
• Data portability: get data delivered in a structured format.
• Withdrawal of consent: you can withdraw your consent at any time.

If you wish to exercise your rights, you can contact us at info@stai.dk.

Lawsuit

If you wish to complain about our processing of your information, you can contact:
Inspectorate
Carl Jacobsens Vej 35
2500 Valby, Denmark
www.datatilsynet.dk

Changes

We reserve the right to update this privacy policy. The latest version will always be available at stai.dk.